Professionally hosted live tables beneath warm lights on the casino floor
Open daily

Casino floor

Inside Kitchen Gippsland at 8 Whiteman Street, Southbank, Melbourne, the casino floor is a live, in-person part of the house. Traditional green and blue felt tables, electronic terminals and practical hospitality sit within a calm, dark urban-industrial setting, staffed by professional croupiers and venue teams.

Casino floor hours Open daily 10:00 AM – Late
21+ entry Government-issued photo ID verifying patrons are 21 years of age or older is mandatory.

At a glance on the floor

Before travelling, use this brief overview to understand what the floor offers, when it is open and where care information sits in the day-to-day experience.

Live table games

Hosted at the centre of the room

Live table games are run in person by professional croupiers at traditional green and blue felt tables. The setting is designed for attentive, shared-floor play: guests can observe the rhythm of a table and speak with staff about floor procedures before joining.

Electronic terminals

A separate on-floor offering

Electronic terminals are available alongside the live table area. They form a distinct part of the physical casino floor, allowing visitors to locate the format they are looking for without confusing the venue with an online service or a game catalogue.

Daily access

10:00 AM – Late

The casino floor is open daily from 10:00 AM until late. Please arrive prepared with government-issued photo ID: entry is restricted to people aged 21 and over. Review entry standards before setting out.

Care and conduct

Support is part of operations

Dedicated customer care, responsible conduct training and player support resources are integral to the floor. They are not an afterthought: guests can find practical information and a clear route to support throughout this page. Find support details.

Professional croupier hosting a live table with blue felt in an industrial venue

Live tables, professionally hosted

The live-table area is a professionally hosted environment. If it is your first visit, take time to observe the table, then ask a croupier about the floor procedure before taking part.

01

European Roulette

European Roulette is available as a live table-game option in the hosted floor environment. Guests unfamiliar with a table are welcome to observe from an appropriate distance and ask a professional croupier about joining procedures when there is a suitable break in play.

02

Classic Blackjack

Classic Blackjack is hosted by a professional croupier at a traditional felt table. Croupiers manage the table’s pace and order, so following their direction keeps the experience clear for everyone seated or waiting nearby. No strategy advice is required to understand the shared-floor etiquette.

03

Three-Card Poker

Three-Card Poker is part of the live table selection. When a seat becomes available, follow staff direction and the table instructions provided on the floor. The same considerate approach applies across the room; see the seating guidance for practical arrival advice.

04

Baccarat

Baccarat completes the hosted table-game selection, delivered at the same calm, professional pace as the rest of the live floor. Croupier-led operation helps keep procedures orderly; for detailed venue expectations, read the House Rules & Responsible Play guidance.


Electronic terminals and cashier facilities

Practical facilities are arranged to support an informed in-venue visit. Staff can help guests locate the relevant area and understand the everyday procedures of the floor.

Electronic terminal area

Available alongside live tables

Electronic terminals are a dedicated part of the physical casino floor, positioned alongside rather than replacing the live-table offering. They are available during casino-floor hours, from 10:00 AM until late each day. If you need help locating the area or understanding floor procedures, speak with a member of the venue team before you begin.

Cashier facilities

Practical in-venue assistance

Cashier facilities are available on the casino floor for relevant in-venue transactions and visitor assistance. For a practical question about where to go or which service applies, ask staff directly so they can provide clear guidance in the context of your visit.

Read house rules

Joining a table with consideration

Live tables are shared spaces. These simple guidelines help visitors approach seating with respect for active players, staff and the pace managed by the table.

1

Observe the table first

Take a moment to observe the table and wait for an appropriate break before approaching or joining. This is considerate shared-floor etiquette, not a substitute for the full house rules, and it allows active play to continue without unnecessary interruption.

2

Follow croupier direction

Professional croupiers manage the pace and order of live tables. When a seat becomes available, follow their instructions; staff can clarify how the table is being managed and direct you to the right moment to take your place.

3

Keep the floor comfortable for others

Respect occupied seats, give players and staff working room, and maintain a considerate manner around active tables. This approach aligns with responsible conduct training. For the complete venue requirements, read the house rules.


Dress and entry standards

Mandatory identification

Government-issued photo ID is mandatory

Government-issued photo ID verifying patrons are 21 years of age or older is mandatory for entry to the casino floor. Venue entry is strictly limited to people aged 21 and over. A website confirmation or any other online step does not replace the identification check required when you arrive at the physical venue.

Arrival presentation

Smart-casual dress standards

Please arrive in smart-casual dress appropriate to a restaurant, craft bar and casino-floor setting. The expectation is practical and shared: choose attire suited to an evening in a hospitality venue and the considerate atmosphere maintained across the floor.

Floor staff member speaking attentively with an adult guest near a service point

Customer care and responsible conduct

Welfare, clear communication and respectful conduct are visible parts of the venue experience. The floor is intended to be professionally run, with care information available without promotional pressure.

Dedicated customer care

Dedicated customer care is available as part of the venue’s approach to guest welfare and practical support on the casino floor. Guests who need information or support can speak with venue staff in a calm, non-judgmental setting and receive direction appropriate to their immediate question.

Responsible conduct training

Responsible conduct training supports staff in maintaining a professional, considerate floor environment. It underpins respectful interaction, clear entry standards and responsive assistance, without presenting care as an achievement claim or asking guests to disclose more than they choose.

Player support resources

Player support resources are available for guests who want information or support. If an external conversation would be helpful, Gambling Help Online provides a direct route to assistance. Find the support details below or review venue guidance in the house rules.


Support is available

If you want support or information about gambling, you can contact Gambling Help Online. The service is external to the venue and is available as a direct resource whenever it may be useful.

Gambling Help Online

For confidential gambling support or information, contact Gambling Help Online. You do not need to explain your circumstances on this page to use the service; choose the contact method that feels appropriate for you.

Dedicated customer care and trained staff remain part of the on-site support environment, while external support is readily available. For venue-specific information, read responsible play guidance.


Plan your visit to Southbank

Warmly lit brick venue exterior on Whiteman Street in Southbank at night
Location
8 Whiteman Street, Southbank, Melbourne, VIC 3006, Australia (opens directions in a new tab)
Casino floor
Open Daily 10:00 AM – Late
Make an evening of it

If you are planning to dine, the restaurant is open from 12:00 PM – 11:00 PM. Use the official table-booking route for dining arrangements; booking a table does not reserve a gaming seat. Keep your casino-floor visit and dining plans distinct so each part of the evening is clear.


Before you arrive

01

Bring your photo ID

Government-issued photo ID verifying patrons are 21 years of age or older is mandatory. Entry to the casino floor is strictly limited to people aged 21 and over, and venue identification checks remain necessary on arrival.

02

Arrive smart-casual

Choose smart-casual dress suitable for a restaurant, craft bar and casino-floor setting. This straightforward standard supports a respectful environment for other guests and the staff working across the house.